Returns & Exchanges
At YETI Australia, we stand behind the quality of our gear and offer a 30-day return policy for unused items in their original packaging. Whether you've changed your mind or need a different size, we are committed to ensuring you have the right equipment for your next adventure.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Securely pack your unused items in their original packaging, ensuring all tags and labels remain attached to the product.
- 3.Label and Post
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any Australia Post location.
- 4.Refund Processing
Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days.